1. General Terms

These Terms and Conditions (“Terms”, “Agreement”) constitute a legally binding agreement between PREPCO Health Care (“Company”, “we”, “our”, or “us”) and you (“User”, “you” or “your”) regarding participation in our Diabetic Reset (Diabetic Reversal) Program (“Program”). By enrolling in or using our services (online via our web platform, or offline through workshops, consultations, or events), you acknowledge that you have read, understood, and agreed to be bound by these Terms.

2. Accounts & Membership

• Users may be required to create an account on our web platform to access online services.
• You are responsible for maintaining confidentiality of login credentials and for all activities conducted under your account.
• Providing false, incomplete, or misleading information may result in suspension or termination.
• We may suspend or terminate access if any misuse, misconduct, or breach of these Terms occurs.

3. No Refunds

All fees paid towards the Program are non-refundable under any circumstances, including withdrawal, termination, or dissatisfaction with results.

4. Service Disclaimer

• The Program provides guidance on nutrition, lifestyle, exercise, and wellness. It is not a substitute for medical advice, diagnosis, or treatment from a qualified healthcare professional.
• You must not disregard medical advice or delay seeking it because of participation in the Program.
• Results may vary based on individual health conditions, adherence, and lifestyle. PREPCO Health Care does not guarantee reversal or reduction of diabetes.

5. Medical Conditions Requiring Clearance

Before participating, you must obtain clearance from a qualified healthcare practitioner if you have:

1. Heart disease or high blood pressure
2. Chest pain, dizziness, or loss of consciousness during exercise
3. Bone, joint, or musculoskeletal issues
4. Diabetes, high cholesterol, obesity, or kidney disease
5. Arthritis or digestive disorders (IBS, etc.)
6. Recent surgery, pregnancy, or lactation
7. Sedentary lifestyle with associated risk factors
8. Smoking or alcohol dependency

You must immediately stop the program and seek medical advice if you experience pain, discomfort, or worsening symptoms.

6. Pause Policy

Plan suspension is allowed only in limited cases:

• Pregnancy – up to 1 year
• Serious illness/medical emergency – up to 3 months
• Natural calamity or death of a close family member – up to 2 months

Pause requests must be made in writing with valid proof. Approval remains at our discretion.

7. Data Privacy & Security

• We collect personal and health-related data for providing services.
• Data will be used solely for Program delivery, communication, and internal research.
• We will take reasonable measures to protect your data; however, absolute security cannot be guaranteed.
• By enrolling, you consent to our collection, storage, and use of your information.

8. Prohibited Uses

You agree not to use our services:

• For unlawful or fraudulent purposes
• To upload malicious content, spam, or viruses
• To harass, abuse, defame, or discriminate against others
• To copy, resell, or misuse Program content without authorization

Violation may result in termination without refund.

9. Intellectual Property Rights

All Program content including materials, guides, videos, presentations, branding, and digital content are the sole property of PREPCO Health Care. No part may be copied, reproduced, or distributed without prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law, PREPCO Health Care, its employees, partners, and affiliates shall not be liable for:

• Direct, indirect, or consequential damages
• Injury, illness, or medical complications arising from participation
• Loss of data, revenue, or reputation

Your sole remedy is limited to the services provided under the Program.

11. Indemnification

You agree to indemnify and hold PREPCO Health Care harmless against any claims, damages, liabilities, or expenses arising out of:

• Misuse of services
• Violation of these Terms
• Any third-party claims arising from your actions.

12. Severability

If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in full effect.

13. Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of Chennai, India. All disputes are subject to the exclusive jurisdiction of the courts in Chennai.

14. Communication

By enrolling, you consent to receive communications (email, phone calls, SMS, WhatsApp) from PREPCO Health Care regarding your Program, updates, or promotions.

15. Live Sessions & Offline Workshops

• No Recording: Participants are strictly prohibited from recording, distributing, or sharing any part of live/recorded sessions or offline workshops without written consent.
• Respectful Conduct: Abusive, inappropriate, or disruptive behaviour towards coaches, staff, or other participants will not be tolerated.
• Safety Disclaimer: You are responsible for ensuring a safe environment while performing exercises. PREPCO Health Care is not liable for any injuries arising from participation.

16. Changes & Amendments

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website, and continued use of services will be deemed as acceptance.

17. Acceptance of Terms

By enrolling in the Diabetic Reset Program, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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18. Webinars & Health Quiz

The following terms apply specifically to our online/recorded webinars (including the Women's Weight Loss Webinar and the Live Diabetes Free Webinar — our live diabetes masterclass), our Health Expense Estimation Quiz, and the registration, payment and lead-capture flows attached to them, in addition to the general Terms above. By registering for a webinar, taking the quiz, or making a related payment, you confirm that you are at least 18 years old, competent to contract under the Indian Contract Act, 1872, and agree to these Terms and our Privacy Policy.

These terms, and the collection and secure handling of the details you submit, apply across the official PREPCO Health Care website and all of its sub-domains (collectively, the "Website"):

• https://prepcohealthcare.com and https://www.prepcohealthcare.com
• https://diabeticreset.prepcohealthcare.com
• any other *.prepcohealthcare.com sub-domain operated by us.

They do not cover any third-party site, social platform, payment-gateway page, or any look-alike/unofficial domain.

19. What the Webinar Is

A webinar (e.g. the Women's Weight Loss Webinar, scheduled 5 July 2026, 5:00 PM IST) is a live, online educational session of approximately 2 hours, plus a live Q&A, led by qualified healthcare and nutrition professionals. It may include downloadable bonus resources (assessment guides, checklists, planners, recipes) and limited-time access to a session recording.

The Live Diabetes Free Webinar (also presented as the Diabetes Masterclass), scheduled 8 August 2026, 7:00 PM IST, is a live, online educational session of approximately 90 minutes, plus a live Q&A, hosted by the PREPCO Health Care founder and its panel of doctors and health professionals. It covers Type 2 diabetes lifestyle education — nutrition, daily routine, activity and complication awareness — and may include downloadable bonus resources (diet guides, checklists, blood-sugar tracking templates).

"Diabetes remission", "reversal" or similar terms used in our marketing describe an educational goal and the documented experience of past participants. They are not a promise, guarantee or clinical assurance of any specific health outcome for you. Individual results vary and depend on your medical history, adherence and factors outside our control.

20. Educational Purpose Only — Medical Disclaimer

The webinar, the quiz, and all related materials provide general health education and lifestyle information only. They are NOT medical advice, diagnosis, treatment, or a doctor–patient relationship, and are not a substitute for consultation with a qualified physician.

• Always consult a registered medical practitioner before starting any diet, exercise, weight-management or wellness program, especially if you are pregnant, breastfeeding, or have PCOS, thyroid, diabetes, blood-pressure, cardiac, or any other medical condition, or take prescription medication.
• We make no guarantee of any specific health, weight-loss or medical outcome. Testimonials and transformation stories (including the host's own journey) reflect individual experiences; results vary and depend on each person's body, consistency and health context.
• In a medical emergency, contact your doctor or local emergency services immediately. Do not rely on the webinar for urgent care.

21. Webinar Registration & Eligibility

• A webinar may be offered for women only / a specified audience as described on the registration page; please register only if you meet the stated criteria.
• You must provide accurate registration details (name, mobile number, the weight you wish to reduce, city). Providing false information may result in cancellation without refund.
• For the Live Diabetes Free Webinar, registration additionally asks for your age, city, email and whether you are currently on any treatment (medicine, insulin, both, or none). At checkout you may optionally share your HbA1c value and how many years you have had diabetes. These optional health details help our team tailor the session and are never required to attend — see our Privacy Policy for how they are handled.
• Seats may be limited. Registration is confirmed only after successful payment.

22. Pricing, Offers & Payment

• The fee is the amount shown at checkout (for example, a promotional ₹99 during a limited-time offer, reverting to the standard ₹999; the Live Diabetes Free Webinar is offered at a promotional ₹49 against a standard ₹499). Prices are in Indian Rupees and inclusive of applicable taxes (GST) unless stated otherwise.
• Promotional/countdown pricing is time-limited; the price applied is the price displayed at the moment you complete payment.
• Payments are processed by our third-party payment gateway, Razorpay, supporting UPI, cards, net-banking and wallets. We do not store your full card/UPI credentials; these are handled by the gateway under its own terms and PCI-DSS compliance.
• A tax invoice is generated on successful payment and shared with you (download link and/or WhatsApp/email).

23. Joining the Session

• After payment, your joining link and instructions are sent via email and/or WhatsApp before the session. It is your responsibility to provide a reachable number/email and to have a stable internet connection and a compatible device.
• We are not responsible for your inability to attend due to your own connectivity, device, or scheduling issues.

24. Recording, Content & Community

• Sessions may be recorded. By attending, you consent to the recording of the session, including any audio/video/chat you contribute. Registered attendees may receive limited recording access (e.g. 48 hours) after the live session.
• All webinar content, recordings, slides, bonus resources, text, graphics, branding and materials are the intellectual property of PREPCO Health Care (or its licensors), for your personal, non-commercial use only. You may not record, screen-capture, reproduce, redistribute, resell, or publicly share them without our prior written consent.
• If a WhatsApp/community group is offered, you agree to follow its community guidelines; we may remove members for abusive, spam, or harmful conduct.

25. Webinar Changes, Cancellation & Refunds

• We may reschedule, modify, or cancel a webinar (date, time, host, or content) for operational or unforeseen reasons. If we cancel a session entirely and do not offer a substitute date or recording, you may request a refund of the fee paid for that session.
• Because the webinar grants access to live participation and downloadable/recorded digital content, fees are otherwise non-refundable once access has been provided, except as required by applicable law. Promotional bonuses have no independent cash value.
• To raise a refund or billing query, contact us at reset@prepcohealthcare.com with your booking reference. Approved refunds are returned to the original payment method via Razorpay within a reasonable period.

26. Health Quiz

• The Health Expense Estimation Quiz is a free, interactive self-assessment that asks about your household health spending and context (e.g. monthly spend on medicines, lab tests and consultations; who you are planning coverage for; elderly members; ongoing conditions; checkup habits; existing insurance) and then shows an indicative estimate of your yearly health spend and potential savings with a suggested PREPCO plan tier.
• The quiz output is an automated, indicative estimate based solely on the options you select. It is not a binding price quote, an insurance recommendation, financial advice, or medical advice. Actual plans, pricing, eligibility and savings depend on the official plan terms in force at purchase.
• When you submit the quiz with your name, mobile number, email and city, you consent to PREPCO (and its authorised representatives) contacting you about your result and relevant PREPCO plans by phone call, WhatsApp, SMS and/or email. You can opt out at any time, and your quiz details may be recorded in our CRM as a sales/marketing lead.

27. Acceptance (Webinar & Quiz)

By registering for a webinar, taking the quiz, or making a related payment, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and our Privacy Policy.