Privacy Policy

At PREPCO Health Care, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you participate in our Diabetic Reset (Diabetic Reversal) Program through our website, online platforms, or offline campaigns.

When you register with us, we may collect basic details such as your name, age, contact number, email address, and relevant health information that you voluntarily share with us for the purpose of customizing your wellness journey. We use this information only to provide you with our services, improve your experience, and communicate important program-related updates through email, SMS, or WhatsApp. We do not sell, rent, or share your personal data with any third-party for commercial purposes.

Any health information you provide will be kept strictly confidential and used only by authorized professionals at PREPCO Health Care to guide your program. Your data is stored securely and protected against unauthorized access. However, please note that while we take reasonable measures to safeguard your information, no system is completely immune to security risks.

We may use non-personal information, such as website usage statistics, to improve our services and campaigns, but this will never identify you personally. In case of a legal requirement or safety concern, we may disclose information in good faith to comply with applicable laws.

Our program is intended for individuals above 18 years of age. If you are underage, we request that you do not share personal details without parental or guardian consent. We may also include links to third-party websites or tools for your convenience, but we are not responsible for their privacy practices.

By enrolling in our program and using our services, you consent to the collection and use of your information as described in this policy. PREPCO Health Care reserves the right to update or amend this Privacy Policy as needed, and any changes will be communicated through our official channels.

If you have questions or concerns about how your information is handled, you may contact PREPCO Health Care directly for assistance.

Webinars & Health Quiz — Detailed Privacy Notice

The following applies specifically to our online/recorded webinars (including the Women's Weight Loss Webinar and the Live Diabetes Free Webinar — our live diabetes masterclass), our Health Expense Estimation Quiz, and their registration, payment and lead-capture flows. We process this data in accordance with the Information Technology Act, 2000 and its rules, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

Scope — where this applies

We collect and process your details across the official PREPCO Health Care website and all of its sub-domains (collectively, the "Website"), namely:

Whichever of these domains or sub-domains you register, take the quiz, or pay through, the personal details you provide are collected by PREPCO Health Care and kept secure under this single Privacy Policy. This Policy does not cover any third-party site, social platform, payment-gateway page, or any look-alike/unofficial domain.

1. Information we collect

You provide directly:

Collected automatically / via partners:

Sensitive personal data. Some quiz answers (e.g. ongoing conditions such as diabetes/BP/thyroid) and your weight goal may reveal health information. You provide this voluntarily and consent to our processing it for the purposes below. Please do not submit health details you are not comfortable sharing.

2. Why we use your information

3. Legal basis

We process your data on the basis of your consent (given when you register, submit the quiz, tick the acknowledgement boxes, or make a payment), to perform our contract with you, to comply with legal obligations, and for our legitimate business interests (such as security and service improvement), consistent with the DPDP Act.

4. Who we share it with

We do not sell your personal data. We share it only with:

These partners are permitted to use your data only to provide services to us. Some may process data on servers located outside India; where they do, we take reasonable steps for protection consistent with applicable law.

5. Third-party services & links

The Website embeds or links to third-party services (e.g. YouTube videos, Razorpay checkout, social profiles, WhatsApp). Your use of those services is governed by their own terms and privacy policies. We are not responsible for the content or privacy practices of external or unofficial sites.

6. Cookies & similar technologies

The Website may use cookies/local storage and analytics to keep the site working, remember session state, measure engagement and improve performance. You can control cookies through your browser settings; disabling some may affect functionality.

7. Data retention & security

8. Your rights & choices

Subject to applicable law, you may:

To exercise any right, email reset@prepcohealthcare.com (subject: "Data Request") from the contact details you registered with. We will respond within a reasonable time as required by law. Opting out of marketing will not stop essential service messages (e.g. payment/invoice/booking confirmations).

9. Children

Our webinars, quiz and services are intended for adults (18+). We do not knowingly collect personal data from children. If you believe a child has provided data, contact us so we can delete it.

10. Grievance Officer

In accordance with the IT Act / DPDP Act, you may reach our Grievance Officer at:

Your consent

By registering for a webinar, taking the Health Quiz, making a payment, or otherwise submitting your details on prepcohealthcare.com or any of its sub-domains, you confirm that you are at least 18 years old and that you have read, understood, and agree to this Privacy Policy and to our Terms & Conditions, including the collection, secure storage, and use of your personal and health-related information as described above. If you do not agree, please do not register or use these services.